REPAIRS

After 30 days of receiving the item we aren't responsible for any loss, damage, or maintenance of the piece. It is the responsibility of the customer to properly take care of the items with our provided instructions.

DAMAGES AND ISSUES

Please inspect your order upon delivery and contact us immediately if your item arrives defective, damaged, or if you receive the wrong piece. We’ll review the issue and make it right.

While all sales are final, items damaged during shipping may be eligible for repair or replacement, evaluated on a case-by-case basis.

RETURNS

Products can be exchanged however no refunds accepted unless there is a problem with your item, if this is the case please get in touch using the email below.

Please note some items are made to order, therefore may take a few days to make before sending.



contact@jwoo.studio