TERMS OF SERVICE
OVERVIEW
This website is operated by JWOO. Throughout the site, the terms “we”, “us”, and “our” refer to JWOO. These Terms of Service (“Terms”) apply to all use of our website, products, and related services (the “Services”). The Services are hosted by Shopify.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use.
1 — ACCESS
You must be the age of majority in your jurisdiction to use the Services.
You agree to provide accurate and current information when making a purchase.
You are responsible for maintaining the confidentiality of your account and all activity that occurs under it.
2 — PRODUCTS
We aim to present our pieces as accurately as possible. Variations in color, texture, or appearance may occur due to lighting and device displays.
All product details, materials, and pricing may be updated or discontinued at any time without notice.
3 — ORDERS
Placing an order constitutes an offer to purchase. We may accept or decline any order at our discretion.
An order is confirmed once payment is processed and a confirmation is issued.
All purchases are subject to our Return Policy [LINK].
4 — PRICING & PAYMENT
Prices may change without notice.
Taxes, duties, and shipping rates are additional unless otherwise noted.
You agree to provide valid payment information and authorize us to charge all incurred amounts, including taxes and shipping.
5 — SHIPPING
Delivery timelines are estimates and not guaranteed. JWOO is not responsible for delays caused by carriers, customs, or external circumstances.
Risk of loss transfers to you once the order is handed to the carrier.
6 — INTELLECTUAL PROPERTY
All content on the Services, including designs, imagery, text, and branding, is owned by JWOO or its licensors and protected by intellectual property laws.
Use of this content is permitted only for personal, non-commercial purposes. Any reproduction or distribution requires prior written consent.
7 — THIRD-PARTY SERVICES
The Services may include links or tools provided by third parties. JWOO is not responsible for the content, accuracy, or practices of these parties. Use is at your discretion.
Shopify powers our online store but is not a party to transactions between you and JWOO.
8 — PRIVACY
Personal information collected through the Services is governed by our Privacy Policy.
Because the Services are hosted by Shopify, certain data may be processed or stored by third-party providers.
9 — FEEDBACK
Any feedback, reviews, or suggestions submitted to JWOO may be used by us without restriction or compensation.
10 — ERRORS & CHANGES
Information on the Services may occasionally contain inaccuracies or omissions. We reserve the right to correct or update content at any time without prior notice.
11 — PROHIBITED USE
You may not use the Services for unlawful, harmful, or disruptive activity, including:
• violating regulations
• infringing intellectual property
• submitting false information
• uploading malicious code
• interfering with site functionality
We may suspend access at our discretion.
12 — WARRANTY DISCLAIMER
The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee uninterrupted or error-free operation.
13 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, JWOO is not liable for indirect, incidental, special, or consequential damages arising from use of the Services or our products.
14 — INDEMNITY
You agree to indemnify and hold JWOO harmless from any claims arising from your use of the Services or violation of these Terms.
15 — GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where JWOO is headquartered.
Any disputes will be resolved in the corresponding courts.
16 — CHANGES TO TERMS
We may update these Terms at any time. The latest version will always be available on this page.
Continued use of the Services constitutes acceptance of any updates.
17 — ACCESSIBILITY STATEMENT
JWOO is committed to making our website accessible and inclusive for all visitors, including individuals with disabilities.
We strive to ensure that our digital content is usable by everyone and are actively working toward improving the accessibility and usability of our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C).
Our Efforts
We take accessibility seriously and have implemented measures to support an inclusive experience, including:
- Use of accessibility tools and features within our Shopify platform
- Ongoing improvements to site structure, navigation, and readability
- Providing descriptive alternative text for images whenever possible
- Designing content to support keyboard navigation and screen readers
Please note that accessibility is an ongoing effort, and some content may not yet fully conform to all accessibility standards. We are continually reviewing and improving our website to enhance accessibility.
Need Assistance?
If you experience any difficulty accessing content on this website or have suggestions for improvement, we welcome your feedback.
Please contact us at:
Email: Contact@jwoo.studio
When contacting us, please include:
- The webpage you were trying to access
- A description of the issue you encountered
- The assistive technology you were using (if applicable)
We will make every reasonable effort to address your concerns promptly.